Northern Global Services.

ABOUT US
Our Aim is to increase customer satisfaction, sell new products and services, assisted customers with specific needs, data entry, virtual assistant, appointment setting and outbound telemarketing. We’ve applied our best practices to the success of client’s campaigns. We customize cost effective solutions. INFINITY Csi doesn’t pride itself on bells and whistles, rather, results and satisfied clients. We can apply our contact center knowledge and marketing skills to virtually any direct marketing application.


TECHNOLOGY
Infinity Csi offers leading edge technology that is designed to maximize efficiencies for both our centers and for the results that we provide our client partners. The system strategy that we strive to employ is highly flexible, fault tolerant and redundant wherever possible. The networking architecture provides for flexible, manageable and secure interconnects with our customers. We have engineered and implemented a common platform for all call center technology including centralized reporting and data warehousing.
Infinity Csi IT systems have been designed with an understanding that the accelerated pace of the call center Industry cannot sustain the technical challenges posed by a fragmented solution. We provide a common platform that provides fast and adaptive implementations and sophisticated visualization of results. Our IT Department operates 24 hours/day seven days per week.