Generika Drugstore Mataasnakahoy

Vision:
GENERIKA aims to be the leading national chain of drugstores offering quality affordable generic medicines with superior customer service, complemented by a strong sense of social purpose.

Mission:
To put customer satisfaction above all else, by serving our clients' needs efficiently and providing friendly and professional counseling.
To offer the widest range of quality affordable generic medicines plus competitively-priced branded medicines and related products.
To rely on motivated and capable individuals who will establish and manage franchise stores to accelerate the growth of our stores.
To recognize the importance of our employees in achieving our aspirations, and to keep them highly motivated based on the principles of fair compensation, meritocracy and respect.
To educate the public about quality generic medicines and to provide various community services to fulfill our social responsibilities to our countrymen.


Integrity
We commit to truth and honesty in what we say and do, and practice high standards of fairness and ethics at work and in our relationships.
Customer Satisfaction
We serve and interact with our internal and external customers as best as we can, in a professional and friendly manner. We constantly look for innovative products and services that will answer their needs.
Excellence
We aim high in everything we do and continuously seek to improve our level of performance.
Team work
We communicate and cooperate with one another, working together in an harmonious way to achieve the company's goals.
Respect for the Individual
We show respect, appreciation and concern for every person. We engage in positive relationships based on mutual trust.
Social Purpose
We believe that it is our responsibility to help the community and our countrymen . We recognize that the nature of our business, especially the corporate focus on quality affordable generic medicines, gives us a unique opportunity to make a very positive contribution to the health of the communities that we serve.