EastWest Bank

EastWest is regulated by the Bangko Sentral ng Pilipinas. For inquiries or complaints, you may call EastWest's 24-Hour Customer Service at (02) 888-1700 or e-mail service@eastwestbanker.com. Similarly, you may also contact the BSP Financial Consumer Protection Department at (02) 708-7087.

Community Guidelines

Our community hours are from 8am to 5pm except weekends and holidays.

The EastWest Bank Facebook Page was established to communicate more closely with our customers. This is a social hub where we encourage you to leave comments, photos and videos related to your financial and banking experiences with us.

We reserve the right to review and remove content or any material we deem inappropriate. Posts that we feel are offensive, inappropriate or not otherwise keeping with the spirit of the page (such as advertising, spam, off-topic posts, or contain vulgar language), and posts that may violate the rights of others, or violate any of Facebook's terms of use may be removed. We also reserve the right to block repeat offenders under a three-strike rule.

Please note that this is a public space. Do not share or disclose private account information such as account numbers, passwords, social security numbers, or any personal, confidential information. We are not responsible for any claims and liabilities of any kind arising out of any content you post on this page. While our Facebook administrators provide customer service assistance, we encourage you to contact EastWest directly for account-related concerns:

24-Hour Customer Service: (02) 888-1700
US Toll Free: 1-866-828-6296
Domestic Toll Free: 1-800-1888-8600
E-mail: service@eastwestbanker.com

We look forward to hearing from you!

Follow us on Twitter at http://twitter.com/eastwestbanker!